This section contains a list of frequently asked questions relating to Micronet ECOM. You should consult this section of the manual prior to contacting the Micronet Service Desk.
12.15.1. Can we use ECOM if Micronet is hosted by a third party?
12.15.2. Can we link the ECOM site to our company website?
12.15.3. Can we link the ECOM site to a third party portal?
12.15.4. What is the recommended size and format for images on the web?
12.15.5. I am a user from a central debtor. How do I change companies?
12.15.6. Can we track logins to the site?
12.15.7. Can customers save favourite items and orders?
12.15.9. How is freight charged on orders?
12.15.10. How are credit card payments handled?
12.15.11. How do we set up credit card surcharges for ECOM?
12.15.11. How do we know if an order came via ECOM?
12.15.12. Do customers receive an order acknowledgement?
12.15.13. How does Micronet ECOM handle customers whose account is on hold?
12.15.14. Can web specific prices override debtor default prices and price breaks?
12.15.15. Can we hide products from debtors?